Our products are handcrafted by skilled artisans using time-honored techniques like zardozi, aari, dabka, chikan, and mirror work. Each item is a blend of traditional craftsmanship and modern aesthetics, making it one of a kind.

Yes, every Alcôve product is 100% handmade using traditional embroidery and dyeing techniques. No two pieces are exactly alike — each one carries its own story and character.

Yes, minor variations or irregularities are natural in handmade products. They are not defects but marks of authenticity that add to the beauty of each piece.

Each product takes anywhere from 4 to 12 hours of detailed handwork, depending on the complexity of the design. This makes each item a true work of art.

We recommend gentle dry cleaning or spot cleaning with a soft cloth. Avoid machine wash, bleaching, or long exposure to direct sunlight to preserve the embroidery and colors.

Yes, we use high-quality materials and dyes. However, due to the delicate handwork, proper care is necessary to maintain longevity and color brilliance.

We strive for accuracy in photography, but slight differences may occur due to lighting, screen settings, or the nature of handcrafting. The essence and quality remain true.

Orders are usually dispatched within 3–7 business days. Custom orders may take longer, and we’ll inform you of timelines during the order process.

Yes, we deliver to all major cities and towns across India. Tracking details will be shared once your order is dispatched.

Currently, we ship only within India. However, we are working towards launching international shipping very soon.

Yes, customization is possible for select products and bulk orders. Please contact us via WhatsApp or our website’s contact page to discuss your requirements.

We accept returns only for damaged or defective items. To be eligible, please share an unboxing video within 24 hours of delivery.

Yes, COD is available on eligible products and pin codes. This option will be visible at checkout if applicable to your location.

Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order through our website.

You can contact us via email, our website's contact form, or WhatsApp. Our customer support team is happy to assist you with any questions or concerns.